Returns & Exchanges

At VilloHome, we want you to be completely satisfied with your purchase; if you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your VilloHome account or visit our returns portal with your order number and email address to start the process.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.